As we said in our article at the end of June, love it or hate it, remote working is here to stay. The coronavirus pandemic has acted as a catalyst rapidly forcing many companies to embrace a work-from-home model. With no miracle cure for COVID-19 on the near horizon, for many employees, working from home is likely to be the new standard.

Ensuring your people can connect, communicate, and collaborate quickly and easily to get work done wherever they are, has become a fundamental business requirement. So, it’s important to have the right tools (whether cloud vs on-premise UC) for the right people, with the right size of licensing and services arrangements in place.

With ongoing digital disruption transforming everything in its path, businesses need to find a way to respond to changing customer expectations. Whether embarking on or continuing a digital transformation journey, one thing is clear, digital transformation is now a matter of survival for many businesses.

With so many employees forced to work from home during the COVID-19 pandemic, cloud computing has kept many of them productive. Using cloud technologies such as software-as-a-service apps like Unified-Communications-as-a-Service (UCaaS) has enabled businesses to smoothly scale up and down and support enterprise mobility. It has allowed employees to securely connect to the corporate network and collaborate using their preferred communication channels from home on their own devices.

We’ve now had more than three months of emergency measures in place to restrict the spread of COVID-19. Love it or hate it, remote working has become the new normal for many businesses and employees.