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Future proof winning customer experiences with a cloud contact centre solution


Topics: Unified Communications Professional Services

7 reasons to ditch your PBX in favour of Microsoft Teams


Using Microsoft Teams as your primary telecom interface has the potential for significant cost savings, reduced complexity, enhanced security.

Topics: Unified Communications Professional Services

Adaptive Connectivity: preparing the enterprise with the flexibility to adapt

As we continue to reflect on the year that was 2020, the word “unprecedented” rings out, loud and clear – from the raging bushfires on a scale hitherto unknown, to the social, political, and economical ravages of the pandemic. If lessons from the bushfires and COVID-19 have taught us anything in the business world, it’s the need for preparedness for the unprecedented and the flexibility to adapt.

Topics: Unified Communications Connectivity 5G

Unified call recording for business goes mobile

In the wake of the pandemic, with so many workers continuing to work-from-home – either permanently or in a flexible work arrangement ­– mobile devices are now being used as a primary communication channel. With home-workers utilising mobile devices and communications platforms such as Microsoft Teams, businesses need to capture conversations from mobile devices across wireless and IP connections.

Topics: Unified Communications Connectivity

Building business resilience in 2021 with UCaaS, 5G and SD-WAN

As we enter the festive season and bid farewell to 2020, we’d like to thank our partners, vendors, and clients for their ongoing support this year. We’re looking forward to an exciting start to 2021 with accelerated business transformation and planning around 5G and SD-WAN intensifying as long-planned changes and transitions to remote working becoming a reality.

Topics: Management Unified Communications Network 5G