Both a source of competitive advantage and a threat to the status quo, the rapid rise of smartphones in the workplace has shaped today’s world of industry and commerce. The dynamics of enterprise mobility is heralding a new era of enhanced efficiency and productivity by streamlining communication, improving data accuracy, and eliminating unnecessary paperwork, all of which saves time and associated costs.

In our COVID-adjusted economy operating in a cycle of lockdowns, supporting enterprise mobility is more critical than ever. Even out of lockdown, the popular switch to a hybrid working model creates a geographically dispersed workforce operating from different locations using their own devices.

In a digital world where customer experience is everything, the ability to meet the demands of customers for ever-shorter delivery times speed is a critical success factor.

While your business may have been shifting to a post-pandemic reality, the plunge back into lockdown in Sydney is a timely reminder of the important role unified communications plays in supporting your workforce to excel when they work at home.

It should come as no surprise for any business that ISDN phone lines are being phased out. Four years ago, Telstra announced it would be exiting the ISDN network, yet they tell us there are still 2,400 businesses using around 10,000 services on this old technology for business-critical needs.