Another trip around the sun and we’re celebrating our 23rd birthday. Since our inception in 2000, working alongside our strategic partners, we’ve evolved from a mobile phone service and support startup into a whole-of-business communications technology provider.

In our hybrid work world, the office has emerged with an important role to play as a central hub connecting employees and company culture. As an essential conduit for staff wellbeing and workplace culture, a well-designed office can also cultivate a sense of belonging among employees.

For the fifth consecutive year, imei partner GEMA (Switzerland-based Global Enterprise Mobility Alliance) has been recognised in the Gartner Magic Quadrant for Managed Mobility Services (MMS), scoring a visionary ranking for the fourth time. GEMA provides enterprise mobility managed services for multinational organisations through its network of in-country experts such as imei.

We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +81.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.

If you’re finding your resources are more stretched than ever, you’re not alone. As enterprise mobility management grows increasingly complicated thanks to the wider array of wireless devices and data security provisions, it takes up more time and resources to plan and manage. You can get on the front foot in 2023 by outsourcing mobility management to our team of experts to maximise the value your mobile fleet delivers to your company.