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Committed to client satisfaction

 

We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +81.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.

 

Topics: News

imei support services are operating as normal during the COVID-19 health emergency

imei is open and operating normally to support our customers and keep their workforces connected at this challenging time.

Topics: News

A helping hand to rebuild after Batlow’s devastating bushfires

A sobering account of the aftermath from imei’s Jan Heys

 

We’ve all been concerned and saddened by this summer’s bushfires, and the severity of the damage on affected communities and our wildlife.

Topics: News

imei 16ft skiff wins the NSW State Titles

During November and December 2019, the Manly Club 16 foot skiff “imei” took out the NSW State Titles Championship.

Topics: News

Team imei ends 2019 with a Polo Urban Challenge Series win

In 2019 imei sponsored the Polo in the City Urban Challenge series – an unusual platform for client relationship building, away from the ‘typical’ events sponsorship and providing an opportunity to drive some imei brand awareness.

Topics: News