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Kieran Kirkpatrick

Recent Posts by Kieran Kirkpatrick:

Empowering customers with self-service efficiency through iControl

imei’s commitment to improving customer experience is constant and evident in our consistent rating of NPS +83 Bain Certified Net Promoter Score®. It’s also an ongoing journey. Recognising the growing trend for customers to want self-service options that prioritise efficiency and convenience, we’ve launched iControl.

Topics: Management Telecom Expense Management

Implementing Telecom Expense Management: A Step-by-Step Guide

Managing telecom expenses efficiently is crucial for financial stability and operational efficiency. Telecom Expense Management (TEM) solutions help businesses track, monitor and optimise telecom costs, ensuring cost control and maximising operational efficiency. By leveraging automated reporting, proactive cost analysis and expert support, businesses can prevent billing discrepancies, identify savings and improve overall financial oversight. In today's competitive environment, keeping telecom expenses in check is more important than ever to maintain profitability and drive growth.

Topics: Telecom Expense Management

Optimising Mobile Device Lifecycle for Your Enterprise

Managing a large mobile device fleet can be complex and costly. Effective Mobile Device Lifecycle Management (MDLM) and Mobile Device Management (MDM) are crucial for enterprises to streamline operations and enhance productivity. Managing hundreds of devices requires a strategic approach to improve cost management and efficiency while ensuring robust mobile data security.

Topics: Lifecycle

Top Strategies for Secure Mobile Data Collaboration

In today’s digital landscape, secure mobile data collaboration is crucial for protecting sensitive information and ensuring compliance. As remote work and mobile device usage become more prevalent, implementing robust security measures is essential to prevent data breaches and safeguard corporate data.

Topics: Security

Shining the spotlight on imei Priority Service

imei understands just how critical mobile technology is for operational efficiency, competitive advantage, and just doing business and getting work done. We also know how vital it is to have expert enterprise mobility support to minimise downtime.

Topics: Lifecycle