Selecting the right mobile device management (MDM) provider is one of the most consequential decisions your IT team will make this year. With remote and hybrid work now standard across Australia, the devices your employees carry are no longer just communication tools, they're gateways to your most critical business systems. imei helps organisations cut through MDM complexity with managed enterprise mobility services that cover the entire device lifecycle. This guide walks you through the exact criteria, questions, and evaluation framework you need to shortlist enterprise-ready MDM providers with confidence.

CC4Teams is a Microsoft Teams-integrated contact centre solution that helps organisations manage voice, email, webchat and WhatsApp conversations in one platform. Delivered by imei, it is designed to improve call routing, agent productivity, reporting, and customer experience without requiring teams to switch between separate communications tools.

Technology expense management gives organisations better control over telecom costs, usage, contracts, and risk. In 2026, it matters more because mobile usage, compliance pressure, and complex ICT environments make telecom spend harder to forecast and optimise. For mid-tier businesses, a managed TEM approach can reduce waste, improve visibility, and support better planning.

A major transformation is coming to NSW Health’s recordkeeping in the form of the Single Digital Patient Record (SDPR). As the largest transformation in Australian healthcare history, it involves a massive shift from a fragmented and disconnected databases to a single, unified electronic medical record.

AI is reshaping the cybersecurity landscape, with security threats now coming at us thick and fast, and the reported cost of cybercrime for businesses rising sharply according to last year’s Australian Cyber Security Centre report.