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Digital Transformation: Gain More Control of Mobile Devices and Spend

In the age of digital transformation, customer experience is everything. At one end of the value chain, customer experience drives the initial buying process on intuitive websites, video channels, and social platforms. By the time customers become visible in the sales funnel at the other end, they know what they want to buy and how much they want to pay.

Topics: Management Professional Services Lifecycle

UCaaS is the breakthrough your office needs to fully embrace WFH

With Sydney back on lockdown, it seems that supporting your people to work from home is a sound business strategy, even if you’re not intending to support hybrid working for the long haul.

Topics: Unified Communications Professional Services Remote Working

Why managed services is the smart way to adopt UCaaS

During the pandemic, keeping teams connected and productive online was high on every CIO’s agenda. Many firms learnt the hard way that their business communications infrastructure was not up to scratch and unable to cope with the demands of the overnight shift to remote working.

Topics: Management Professional Services Remote Working

Find the right formula for WFH flexibility with UCaaS

If your company is still struggling with the right formula to support work-from-home flexibility beyond the strictures of a global pandemic, take a leaf out of Atlassian’s playbook. For this high-performing Australian business, remote working continues to be a firm fixture.

Topics: Unified Communications Professional Services Network Remote Working

How to control telecom technology expenses with a telecommunications audit


Whether it’s billing errors, out-of-term-contracts, or telecom carrier services that no longer meet your company’s needs, overspending on telecom-related expenses is widespread. If you haven’t conducted a telecommunications audit for some time, consider imei’s Expense Manager TEM solution.


Topics: Management Intelligence Professional Services