Flexible working has become a cornerstone of the modern workplace. As an employer, providing employees with flexible work arrangements is critical to attracting and retaining the best talent. Of course, to underpin such flexibility you need collaboration and communication tools that ensure your people are never more than a tap or two away from connecting to other colleagues, clients, systems, data, and applications.

What’s on your phone? Today’s personal devices have an app for everything, from tracking fitness to recording meals to improving mindfulness. In 2018, Accenture reported that 75 percent of consumers believe technology is important to managing their health. And almost half – 48 percent – use health-related mobile or tablet apps, a dramatic rise from 2014’s 16 percent.

Time strapped IT managers are often forced to prioritise “keeping the lights on” with their information and communications technology (ICT) and mobile environments instead of exploring new strategies. Even getting around to analysing and optimising the environment already in place often falls back on the back burner.

This could mean that gaps in their infrastructure, may slide “under the radar” while more pressing current ICT matters are attended to.