Mobile technology is a vital component of every fast-paced corporate environment, where it provides the foundation for flexibility, mobility, efficiency, and productivity. As mobile phones and devices have become the major means of communication at work, managing enterprise mobility and mobile data security can be a significant challenge for any IT department.

Mobility is key to being competitive and productive in today’s world. Staff expect flexibility, with the ability to manage core business tasks while working remotely. When employees number in the hundreds or thousands, the overhead of managing mobility can be significant.

If you manage a fleet of smartphones for your company, we’re sure you’re very familiar with handling a slew of mobile phone mishaps. From an employee inadvertently taking their mobile device for a swim to another having their pet dog chew it up, there are many random things that happen to mobile devices

Whenever a company undertakes a merger or is absorbed into another organisation, consolidating two businesses as part of a Merger and Aquisition (M&A) often means combining conflicting IT assets such as mobile devices. Firstly, there’s the mobile operating system to consider as one company may have invested in Android while the other adopted iOS. And what if the acquired company is using older, out-of-support mobile devices? 

Do you know who to contact when there’s an issue with network connectivity? How about when you urgently need to decommission a mobile device? Not knowing who to contact is a very common pain point in many businesses.