From smartphones to tablets and IoT hardware, mobile devices are essential to any work environment and are critical for communication and productivity. But trying to maintain control over these devices with spreadsheets and checklists is putting businesses at risk. Lack of visibility and control over your fleet of mobile devices, frustrations with telecom expenses, and security vulnerabilities from gaps in mobile device lifecycle management are tell-tale signs that you need an urgent rethink.
1. Lack of visibility and control over mobile device fleets
Keeping on top of mobile telecom assets, usage, and costs across departments and locations is critical if you’re going to maximise the value of the investment and cut down on areas of over- and underutilisation. But an over reliance on old-school manual processes means you’re probably spending valuable time keying data from one system to another to prepare reports that also run the high risk of not providing the right information at the right time.
Rather than being on the back foot, collect and harness this essential information with a triptych of services from imei. First, helping you make informed business decisions around your fleet of mobile devices when it matters most, imei Intelligence dashboards allow you to see your telecoms world at a glance. And you can easily track and manage support tickets and drill down on the carrier, device, and platform support requests made, in progress, and completed.
Second, iControl gives you an intuitive way to manage devices and plans, including getting hands-on control for administering data roaming and international access. And third, iReport gives you dynamic, up-to-the-minute reporting on your mobile devices and network infrastructure for voice and data.
2. Suboptimal enterprise expense management and budget control
Because most telecom landscapes are built on a web of rapidly growing interconnected technologies, making sense of telecom expenses is often a significant challenge. With manual reconciliation workarounds and limited cost centre visibility, overspending can be hard to rein in.
Rather than wrangling overspending and inefficiencies on spreadsheets, get a better way of enterprise expense management with imei Expense Manager. Designed to help you gain control of your telecom technology expenses, it provides management oversight and actionable insights to drive productivity and reduce unnecessary telecom spending. With automated reporting, usage tracking, and accountability, imei Expense Manager simplifies carrier expense management and gives you a view of enterprise expense management in granular detail that’s perfect for strategically planning future telecom needs.
3. Inadequate device lifecycle management
Staying on top of mobile device lifecycle management is a huge responsibility, made ever more complicated by our modern working world. But tasking your internal team with mobile device governance, administration, and operation means they have to keep up with everything from patches to device refresh cycles and proactive maintenance.
Rethinking this approach with imei Lifecycle allows you to improve the way your organisation supports end-users and IT departments. By automating device lifecycle management, you can eliminate manual effort and the everyday pressure of managing devices in your network while making your mobile environment more secure, compliant, and efficient.
One-stop-shop for enterprise mobility management
With the launch of imei 360 providing access to insights and reporting functionality from one space, as well as imei iStore providing a new way of ordering mobile devices, plans, and accessories, strategic decision making on managing your mobile fleet is now at your fingertips.
For more guidance on rethinking how you administer your mobile fleet, please get in touch.
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