imei’s commitment to improving customer experience is constant and evident in our consistent rating of NPS +83 Bain Certified Net Promoter Score®. It’s also an ongoing journey. Recognising the growing trend for customers to want self-service options that prioritise efficiency and convenience, we’ve launched iControl.

Managing telecom expenses efficiently is crucial for financial stability and operational efficiency. Telecom Expense Management (TEM) solutions help businesses track, monitor and optimise telecom costs, ensuring cost control and maximising operational efficiency. By leveraging automated reporting, proactive cost analysis and expert support, businesses can prevent billing discrepancies, identify savings and improve overall financial oversight. In today's competitive environment, keeping telecom expenses in check is more important than ever to maintain profitability and drive growth.

As corporate telecoms environments become more complex with mobile and unified communications as well as 5G and SD-WAN deployments, effectively managing telecom expenses is a key component of competitive advantage. Taking a strategic view to optimise wireless, voice, and data services with Telecom Expense Management (TEM), companies can better control the costs and performance of the telecoms environment.

Another trip around the sun and we’re celebrating our 23rd birthday. Since our inception in 2000, working alongside our strategic partners, we’ve evolved from a mobile phone service and support startup into a whole-of-business communications technology provider.

In companies across the country, the need to leverage data is as much of an urgent IT priority as security best practices and risk management. To get true value out of data, it’s important to take advantage of the right tools to help everyone in the business maximise data insights.