We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +80.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.

As we mentioned in our recent posts on technology trends and adopting IoT and 5G in your enterprise mobility strategy, 5G is set to make a major impact on businesses and transform just about every industry.

imei is open and operating normally to support our customers and keep their workforces connected at this challenging time.

As we discussed in a recent on blog on remote working, for many enterprises, the COVID-19 outbreak has triggered an emergency response to establish and enable a remote workforce. Businesses everywhere are supporting remote working practices, yet in many cases, without laying strong foundations for robust data security.

imei’s international partner GEMA – based in Switzerland and providing Enterprise Mobility services in over 100 countries – is seen as a ‘Visionary’ in the latest Gartner Magic Quadrant for Managed Mobility Services (MMS).