When it comes to adopting, managing, and supporting the right mobile technology for a company’s workforce, there’s a big upfront cost and if your organisation manages the devices internally, there’s a considerable job there too.

The accessibility and efficiency offered by mobile and wireless devices are now a critical element in any modern business. And the more your organisation travels along your digital transformation journey, the more devices you’ll need to onboard and manage holistically ­– making device lifecycle management services critical to success.

We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +81.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.

As a proud supporter of the 16ft skiff racing season, we’re delighted with the progress our crew of skipper Dave O’Conner, sheet hand Trent Barnabas, and forward hand Rob Napper has made in the imei-sponsored skiff during the year.

With the continuing shift to remote work and the adoption of the hybrid work model by a great many companies, supporting end-user devices including desktops, laptops, and mobile phones that are permanently away from the traditional workplace hub has become a priority issue. This makes device lifecycle management more important than ever.