The volume and different types of data organisations manage in today’s digital world are rapidly increasing. This includes the growth of cloud-based applications, remote work and mobile device usage. 

While the uptake of these technologies and services is allowing for more agile and productive work, it also creates additional security risks.

It was Benjamin Franklin who opined that death and taxes are the only certainties in life. This was around the time the American Constitution was ratified in 1788. Now, more than 230 years later, death and taxes continue as life’s certainties, but they are no longer alone. In the digital age, cybercrime is also a certainty.

Mobility is key to being competitive and productive in today’s world. Staff expect flexibility, with the ability to manage core business tasks while working remotely. When employees number in the hundreds or thousands, the overhead of managing mobility can be significant.

In our 4G and 5G world, 3G can sound terribly old school, meaning you may not have paid much attention its imminent shutdown. Telstra has been warning the market for five long years that this day is coming. Make no mistake, the 3G network will disappear. Telstra has extended the closure of their 3G network by two months, now scheduled to cease on 31 August 2024.

We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +81.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.