In our 4G and 5G world, 3G can sound terribly old school, meaning you may not have paid much attention its imminent shutdown. Telstra has been warning the market for five long years that this day is coming. Make no mistake, the 3G network will disappear. Telstra has extended the closure of their 3G network by two months, now scheduled to cease on 31 August 2024.

We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +81.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.

Whenever a company undertakes a merger or is absorbed into another organisation, consolidating two businesses as part of a Merger and Aquisition (M&A) often means combining conflicting IT assets such as mobile devices. Firstly, there’s the mobile operating system to consider as one company may have invested in Android while the other adopted iOS. And what if the acquired company is using older, out-of-support mobile devices? 

In a week when a recording of a call between high-ranking officials from Bundeswehr, the German Ministry of Defence, discussing war efforts in Ukraine was intercepted and leaked by Russian media, the security of communication channels on mobile devices has been thrust into the spotlight.

As we draw deeper into the summer months and the humidity in Sydney climbs to epic levels our sponsorship of what has proven to be a tricky 2023/24 16ft skiff racing season is all too quickly drawing past the finishing line.