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Tim Fussell

Recent Posts by Tim Fussell:

Committed to client satisfaction

 

We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +81.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.

 

Topics: News

UCaaS is the breakthrough your office needs to fully embrace WFH

With Sydney back on lockdown, it seems that supporting your people to work from home is a sound business strategy, even if you’re not intending to support hybrid working for the long haul.

Topics: Unified Communications Professional Services Remote Working

WWDC: Apple's exciting plans for iPhone, Mac, and iPad

As one of the biggest events in Apple's yearly calendar, its Worldwide Developers Conference, or WWDC, showcased this week a huge number of new software updates coming to iPhones, iPads and Macs, along with updates for Watch, Apple TV and iCloud. Considered by many as a sneak peek into what these devices will be able to do in the very near future, it also heralds the arrival a new iPhone and more in the spring.

Topics: News Lifecycle

Apple releases 5G iPad Pro device with M1 chip

As Apple says, Buckle Up! On sale today is the latest 5G iPad Pro. The biggest upgrade to the iPad Pro since its inception. If your organisation is thinking about new technology investments, this device is worth considering given there’s enough horsepower to future-proof it for at least a few generations.

Topics: Connectivity 5G

imei is an Accredited Telstra Global partner

Growing our global capabilities, imei is now recognised an Accredited Telstra Global Partner, allowing us to deliver and simplify enterprise mobility management for Telstra customers with international mobile fleets.

Topics: Management News Unified Communications Connectivity Network 5G