To support your mobile fleet users, imei offers helpdesk services delivered through a dedicated Australia-based contact centre located in northern Sydney. With knowledgeable, enthusiastic, and passionate customer support experts, our dedicated team of mobile device and mobile application experts can help your team with everything from engineering-level challenges to repairing and replacing a broken phone and fine-tuning device settings.
Gold-standard helpdesk support
Our professionally trained, certified, and experienced support professionals, who have wide industry knowledge and are up to date with the latest technologies and trends, can be available to provide support to your team when you need them. With 72% of calls to our Sydney-based contact centre answered in less than five seconds, you can be assured you’ll have the right people with the right skills to support your mobile users at the right time.
imei helpdesk services are included as part of the imei Lifecycle solution for mobile device fleet management and is available as an optional module on other imei solutions.
Free eBook
To find out more about our Australia-based contact centre in Sydney as well as our broader support offerings, download the imei Support Solutions eBook, or please get in touch.
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