23 years of proven experience delivering enterprise grade Mobility, EMM, UC, UCaaS, TIPT, Teams Calling, SD-WAN, and SASE


blog image 2023_23 bday

Another trip around the sun and we’re celebrating our 23rd birthday. Since our inception in 2000, working alongside our strategic partners, we’ve evolved from a mobile phone service and support startup into a whole-of-business communications technology provider.

As a whole-of-business information communications technology provider, imei designs, deploys, and manages reliable and secure enterprise mobility, unified communications, and IP networks and data services and solutions backed by industry leaders. In 23 years, we’ve gained considerable expertise and experience across all modern business communications technology needs and support:


Mobility Management

imei’s Managed Mobility Services (MMS) encompass the entire lifecycle of a growing mobile infrastructure. We help you in everything from procuring devices through to decommissioning and remediating any security gaps in your existing setup. Beyond this, we can help you define your device enrolment process and governance structure as well as procure the devices from Telstra and deploy and manage them. 


UC and UCaaS 

imei’s Unified Communications offerings allow you to expand your company’s telephony capabilities and streamline modern communication processes while laying strong foundations for endpoint security. Making all communication services available to your people in one place, Unified Communication solutions are designed to increase visibility and underpin connectivity for consistent and positive user experiences. 


Telstra IP Telephony (TIPT)

Converging voice, video and data services with Telstra TIPT is a powerful business tool enabling a consistent user experience across different compatible connected devices and locations. imei has Essential 8 accreditation, Telstra's highest level of security certification and can configure the solution for you, so you get to sidestep the costs and complexity of buying, integrating, and managing hardware and applications yourself. 


Microsoft Operator Connect

Microsoft Operator Connect allows you to connect with customers and co-workers alike and smoothly switch between multiple types of devices. As a Microsoft Cloud Solution Provider, imei’s Professional Services team of highly trained and certified engineers, solution architects, and voice experts, can help you configure your ideal Microsoft Operator Connect environment. Combined with imei’s Managed IT Services for Microsoft Operator Connect, you can maximise the value of your fully integrated enterprise voice calling and meeting experience.


SD-WAN networks

imei’s SD-WAN offering SD-WAN allows you to connect remote workers to cloud-based resources and support your users working from just about anywhere. As an important piece of modern-day network infrastructure, SD-WAN enables network resilience and performance, even during peak traffic. As traditional networks lack the flexibility needed to underpin modern digital transformation, SD-WAN offers a more agile and secure way to provide access to data and applications. 


Secure Access Service Edge (SASE)

Working hand-in-glove with SD-WAN, imei can extend your mature SD-WAN setup with SASE providing the security and network services. A SASE framework comprises both network functions, including SD-WAN, WAN Ops, and Network-as-a-Service as well as cloud-based security functions. This includes next generation firewall (NGFW), zero trust network access (ZTNA), data loss prevention, and Cloud Access Security Broker services (CASB).


Enterprise Mobility Management (EMM

Enterprise mobility is now considered a basic business requirement, but allowing your people to use their mobile devices, such as smartphones and tablets to access company data and applications securely, anytime, and anywhere is complex and needs a lot of oversight. imei’s EMM offering provides an optimal way to manage your enterprise mobility and security. With a holistic approach to optimising mobile operations, imei’s enterprise mobility managed service provides a highly skilled team, trained and certified in a wide range of mobile technologies.


Strategic Partners

As we celebrate our 23rd birthday, our strategic partnership with Telstra enters its 21st year. imei holds Telstra Platinum Partner status for Mobility and Collaboration, Telstra Silver Partner status for Data & IP, and is recognised as Accredited Telstra Global Partner for Cloud Services. This means we can deliver and simplify enterprise mobility management for Telstra customers with international mobile fleets. We’re also established partners and have essential certifications with VMware, Citrix, Microsoft Intune, MobileIron, Mitel, Alcatel-Lucent Enterprise, Hewlett Packard Enterprise, Microsoft Operator Connect, Cisco Meraki, Cradlepoint, VeloCloud, Fortinet, and many others.


Expanded International Reach

And imei also continues its role as the Australian services delivery partner to Switzerland-based international Managed Mobility Services organisation GEMA, allowing us to deliver managed mobility in over 120 countries. 


As we get ready for the year ahead from our new contemporary office space, we want to acknowledge the continued support of our amazing partners. We’re looking forward to working with them to help more companies shore up secure and reliable communications through a combination of managed services, technology integration, and exceptional end-user support as part of our whole-of-business telecommunication offering. 


Why imei

Topics: Security News Intelligence Unified Communications Connectivity Lifecycle Network 5G Telecom Expense Management