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Gavin Jones

Recent Posts by Gavin Jones:

Mix and match UCaaS bundles to ease hybrid workforce communication challenges


Having integrated data and platforms is just as critical as streamlined communication tools. UCaaS delivers flexibility, reliability, and security in your organisation.

Topics: Unified Communications Connectivity

7 reasons to ditch your PBX in favour of Microsoft Teams


Using Microsoft Teams as your primary telecom interface has the potential for significant cost savings, reduced complexity, enhanced security.

Topics: Unified Communications Professional Services

Adopting UEM to create better mobile experiences for employees

In the world of enterprise mobility, there are acronyms aplenty. As we mentioned in an earlier post on the evolving needs of enterprise mobility, MDM, EMM, and MTM are but the tip of the iceberg. What we didn’t talk about in that story is the growing trend to UEM.

Topics: Security Management Intelligence Connectivity

Adaptive Connectivity: preparing the enterprise with the flexibility to adapt

As we continue to reflect on the year that was 2020, the word “unprecedented” rings out, loud and clear – from the raging bushfires on a scale hitherto unknown, to the social, political, and economical ravages of the pandemic. If lessons from the bushfires and COVID-19 have taught us anything in the business world, it’s the need for preparedness for the unprecedented and the flexibility to adapt.

Topics: Unified Communications Connectivity 5G

Unified call recording for business goes mobile

In the wake of the pandemic, with so many workers continuing to work-from-home – either permanently or in a flexible work arrangement ­– mobile devices are now being used as a primary communication channel. With home-workers utilising mobile devices and communications platforms such as Microsoft Teams, businesses need to capture conversations from mobile devices across wireless and IP connections.

Topics: Unified Communications Connectivity