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Gavin Jones

Recent Posts by Gavin Jones:

Unified call recording for business goes mobile

In the wake of the pandemic, with so many workers continuing to work-from-home – either permanently or in a flexible work arrangement ­– mobile devices are now being used as a primary communication channel. With home-workers utilising mobile devices and communications platforms such as Microsoft Teams, businesses need to capture conversations from mobile devices across wireless and IP connections.

Topics: Unified Communications Connectivity

The Value of Accurate Digital Identity Management

Digital identities are a crucial component of a healthy mobile eco-system. They provide a right to access information, services and other company resources, as well as help companies identify the role-based policies, aligned with individuals, associated with the mobile device.

Topics: Management

Adaptive Connectivity: preparing the enterprise with the flexibility to adapt

As we move into the tail end of 2020 and reflect on the year that was, the word “unprecedented” rings out, loud and clear – from the raging bushfires on a scale hitherto unknown, to the social, political, and economical ravages of the pandemic. If lessons from the bushfires and COVID-19 have taught us anything in the business world, it’s the need for preparedness for the unprecedented and the flexibility to adapt.

Topics: Unified Communications Connectivity 5G

How managed networks free IT resources to focus on business goals

These days, businesses depend on high-speed, reliable, and secure data networks to power their daily operations. It’s not over-stating the point to say your data network’s up-time and speed is key to ensuring your organisation’s performance.

Topics: Security Management Unified Communications

Cost of cloud vs on-premise UC

Ensuring your people can connect, communicate, and collaborate quickly and easily to get work done wherever they are, has become a fundamental business requirement. So, it’s important to have the right tools (whether cloud vs on-premise UC) for the right people, with the right size of licensing and services arrangements in place.

Topics: Unified Communications