search

Gavin Jones

Recent Posts by Gavin Jones:

Use Operator Connect service for Microsoft Teams as your modern business phone system

 

During the time of the COVID-19 pandemic, Microsoft Teams emerged as the poster child for a modern communications and collaboration platform for businesses in Australia and across the globe. As the global workforce transitioned from in-person to hybrid and remote work models post pandemic, supporting employees with a singular application that provides access to global voice services and collaboration tools has become a business priority.

Topics: Unified Communications Connectivity Network

3 Reasons Why You Should Get (And Stay) Current

Let’s face it, the days of running a business with outdated communication tools are over. Today, many organizations are taking stock of their communications infrastructure to determine what they will need to support a hybrid working model and remain competitive. Although a migration to cloud-based options could be the eventual goal, getting there may not require an immediate and abrupt shift. Staying agile and competitive on the road to the cloud can be achieved by ensuring existing technology is current.

Topics: Unified Communications Connectivity

Managed Network Services: What Business Owners Must Know

With the digital landscape evolving, businesses need strong and reliable network infrastructures to maintain their competitive edge. A managed services provider (MSP) delivers essential solutions for enterprises looking to optimise their networking functions while ensuring security and controlling costs. This article breaks down the complexities of MNS, shedding light on their mechanisms, benefits and importance for modern enterprises.

Topics: Network

imei and Mitel: Resilience for when communication services cannot fail

With wild weather continuing to wreak havoc on Australia’s communications infrastructure, enterprises need to mitigate risk by prioritising reliability and 99.9999% availability for when disaster strikes. In any company, the longer you go without access to your data and business systems, the greater the financial implications. That’s why a robust unified communication and collaboration solution that provides built-in redundancy and rich functionality is crucial to making business communications more efficient and resilient.

Topics: Unified Communications

Future of Collaboration: Unified Communications as a Service

Unified communications integrates a selection of communication channels into one platform. This enables employees to call, chat or video through one system, simplifying the communication process. The availability of such services helps workers to better connect, improving the efficiency with which they can organise conference calls, collaborations, and messaging. As we become more technologically advanced, it is essential that we find ways to further increase efficiency and productivity on our devices. imei offers unified communications as a service, which is an effective way to keep both internal and external stakeholders better connected and to move forward in the workplace. 

Topics: Unified Communications Network