When it comes to enterprise network solutions, any amount of business downtime can have serious consequences. If your people can’t carry out operations and tasks as planned or make sure information reaches the right people at the right time because of business connectivity issues, dealing with lost productivity and missed revenue potential is just the tip of the iceberg. Not too far below the surface, there’s the whole spectre of data recovery expenses and the hit to your reputation because of customer dissatisfaction.
Far worse though, when business continuity is a matter of life or death and seconds matter more than ever, maintaining 100% availability of communications apps and networks is non-negotiable. In industries from healthcare to mining, defence, transportation, and utilities, Mitel’s critical communication hardware and software solutions shore up unique and diverse front-end needs on a unified communication platform designed for resilience, clarity, and continuity. This includes a portfolio of offerings for business continuity and risk mitigation, dispatch and emergency communications, hospitality solutions, virtual care collaboration, beside terminal solutions, and alarm and alerting solutions.
Offering a common, hardened communication foundation, Mitel’s unified communication and collaboration solutions support a multitude of communication channels, including radio, telephony, data, and video, allowing team to respond faster, with confidence and control.
Accredited and certified to deliver UCaaS
As a Mitel gold partner, imei is accredited and certified in Mitel’s UCaaS solutions. With proven specialised experience, our managed services team can configure Mitel solutions for your high-impact scenarios to make sure the right information reaches the right people at the right time.
With an imei managed service, we can tailor Mitel’s advanced critical communication systems to enhance safety, boost efficiency, and increase responsiveness based on your specific needs. With some of Australia’s most experienced Mitel UC engineers in our team, we can support your Mitel unified communications investments and in doing so, help your company:
- Avoid critical failures
- Mitigate risk
- Facilitate employer duty of care compliance, and
- Enable monitoring and proactive maintenance.
Mitigating business connectivity risks
With multiple weather warnings in place across the east coast of New South Wales one week and Queensland the next it’s a good time to revisit your communications setup and assess its resilience to everything from extreme weather events to a massive spike in inbound customer service calls.
To learn more about how mission-critical business connectivity solutions from imei and Mitel can help you support business continuity and enable your frontline workers to deliver exceptional service, please get in touch.
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