In our hybrid work world, the office has emerged with an important role to play as a central hub connecting employees and company culture. As an essential conduit for staff wellbeing and workplace culture, a well-designed office can also cultivate a sense of belonging among employees.

For the fifth consecutive year, imei partner GEMA (Switzerland-based Global Enterprise Mobility Alliance) has been recognised in the Gartner Magic Quadrant for Managed Mobility Services (MMS), scoring a visionary ranking for the fourth time. GEMA provides enterprise mobility managed services for multinational organisations through its network of in-country experts such as imei.

We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +81.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.

We’re counting down the days to Adapt CIO Edge, one of Australia’s premier in-person conference series for CIOs and IT leaders driving enterprise-wide modernisation. On Thursday 23 February in Melbourne, this conference will bring together technology executives from influential enterprise and government organisations to discuss and explore the CIO’s role in driving growth and leading innovation.

Last year, two high-profile data breaches impacting Optus and Medibank affected millions of Australians and resulted in regulatory measures around Australia’s privacy laws being tightened with penalties for breaches hiked considerably.