As we discussed in our recent blog, modern technology has made remote working a real and workable possibility for many more Australians. It's become invaluable today in helping to cope with the COVID-19 emergency as many are mandated to work from home (WFH).

The current global health emergency has changed how we all work, and made the ability to work remotely and work from home (WFH) an imperative.

The good news – amongst the gloom – is that over the last decade, advances in technology have led to the emergence of flexible workplace practices and remote working. For many employers and employees alike, it’s a significant win/win. And today, that means that moving your workforce to WFH is significantly easier and quicker.

For all businesses, timely and reliable communications within the organisation and with customers and suppliers is critical to success. However, as the demands of business communications grow ever more sophisticated, managing communications requirements becomes ever more complex, as does the communications spend.

If the concepts of artificial intelligence and augmented reality still sound like science fiction to you, the dawning of the new decade will come with a huge wake-up call.  Already, these and other new technology trends in business are being embraced by forward-thinking enterprises to transform business operations and drive competitive advantage.

Unified communications solutions have a big role to play in the modern workplace empowering employees to collaborate and communicate across geographies, countries and time zones.