Long touted as the future of healthcare, telemedicine is now front and centre in the face of the global COVID-19 health emergency with telehealth now being used as a key weapon to fight the spread.

Remote working has been accelerating across many different professions and industries for quite some time. The coronavirus pandemic has, however, put the practice into sharp focus. With governments pressing for all those who can work from home to work from home, the COVID-19 outbreak has fast-tracked a trial run of remote working at an unprecedented scale.

As we discussed in our recent blog, modern technology has made remote working a real and workable possibility for many more Australians. It's become invaluable today in helping to cope with the COVID-19 emergency as many are mandated to work from home (WFH).

The current global health emergency has changed how we all work, and made the ability to work remotely and work from home (WFH) an imperative.

The good news – amongst the gloom – is that over the last decade, advances in technology have led to the emergence of flexible workplace practices and remote working. For many employers and employees alike, it’s a significant win/win. And today, that means that moving your workforce to WFH is significantly easier and quicker.

For all businesses, timely and reliable communications within the organisation and with customers and suppliers is critical to success. However, as the demands of business communications grow ever more sophisticated, managing communications requirements becomes ever more complex, as does the communications spend.