In the wake of the pandemic, with so many workers continuing to work-from-home – either permanently or in a flexible work arrangement ­– mobile devices are now being used as a primary communication channel. With home-workers utilising mobile devices and communications platforms such as Microsoft Teams, businesses need to capture conversations from mobile devices across wireless and IP connections.

As we enter the festive season and bid farewell to 2020, we’d like to thank our partners, vendors, and clients for their ongoing support this year. We’re looking forward to an exciting start to 2021 with accelerated business transformation and planning around 5G and SD-WAN intensifying as long-planned changes and transitions to remote working becoming a reality.

These days, businesses depend on high-speed, reliable, and secure data networks to power their daily operations. It’s not over-stating the point to say your data network’s up-time and speed is key to ensuring your organisation’s performance.

As we said in our article at the end of June, love it or hate it, remote working is here to stay. The coronavirus pandemic has acted as a catalyst rapidly forcing many companies to embrace a work-from-home model. With no miracle cure for COVID-19 on the near horizon, for many employees, working from home is likely to be the new standard.

Ensuring your people can connect, communicate, and collaborate quickly and easily to get work done wherever they are, has become a fundamental business requirement. So, it’s important to have the right tools (whether cloud vs on-premise UC) for the right people, with the right size of licensing and services arrangements in place.