In our COVID-adjusted economy operating in a cycle of lockdowns, supporting enterprise mobility is more critical than ever. Even out of lockdown, the popular switch to a hybrid working model creates a geographically dispersed workforce operating from different locations using their own devices.

In the age of digital transformation, customer experience is everything. At one end of the value chain, customer experience drives the initial buying process on intuitive websites, video channels, and social platforms. By the time customers become visible in the sales funnel at the other end, they know what they want to buy and how much they want to pay.

Whether it’s billing errors, out-of-term-contracts, or telecom carrier services that no longer meet your company’s needs, overspending on telecom-related expenses is widespread. If you haven’t conducted a telecommunications audit for some time, consider imei’s Expense Manager TEM solution.

Fast growing remote workforces enabled by ever-expanding bandwidth, and more sophisticated mobile devices are simply the new normal of modern business. But, the benefits of the new normal of enterprise mobility also come with the challenges of managing rising costs, rapidly advancing technologies, and major security risk.

In today’s enterprise, complex mobile-based technology infrastructure coupled with the growth of enterprise mobility means burgeoning telecom expense management costs are a fact of life. To drive efficiencies of telecom costs, assets and services implementing a TEM solution is now more important than ever.