Do you know how much time your team spends on managing your mobile fleet and the associated telecom spending? These days, with distributed and remote workforces, most companies make use of a wide range of technology. As the number of mobile devices and services used within organisations steadily climbs, the time it takes your team to manage telecom expenses climbs with it. When it comes to reining in escalating telecom costs, many companies struggle to know where to start.

In our COVID-adjusted economy operating in a cycle of lockdowns, supporting enterprise mobility is more critical than ever. Even out of lockdown, the popular switch to a hybrid working model creates a geographically dispersed workforce operating from different locations using their own devices.

In the age of digital transformation, customer experience is everything. At one end of the value chain, customer experience drives the initial buying process on intuitive websites, video channels, and social platforms. By the time customers become visible in the sales funnel at the other end, they know what they want to buy and how much they want to pay.

Whether it’s billing errors, out-of-term-contracts, or telecom carrier services that no longer meet your company’s needs, overspending on telecom-related expenses is widespread. If you haven’t conducted a telecommunications audit for some time, consider imei’s Expense Manager TEM solution.

Fast growing remote workforces enabled by ever-expanding bandwidth, and more sophisticated mobile devices are simply the new normal of modern business. But, the benefits of the new normal of enterprise mobility also come with the challenges of managing rising costs, rapidly advancing technologies, and major security risk.