In most companies, enterprise mobility is a given and the adoption of cloud systems is continuing at pace – with more employees using ever more devices to access corporate data and applications through open networks. Controlling who is granted access to which applications presents CIOs and their teams with a raft of identity and access management (IAM) challenges.

Both a source of competitive advantage and a threat to the status quo, the rapid rise of smartphones in the workplace has shaped today’s world of industry and commerce. The dynamics of enterprise mobility is heralding a new era of enhanced efficiency and productivity by streamlining communication, improving data accuracy, and eliminating unnecessary paperwork, all of which saves time and associated costs.

In the age of digital transformation, customer experience is everything. At one end of the value chain, customer experience drives the initial buying process on intuitive websites, video channels, and social platforms. By the time customers become visible in the sales funnel at the other end, they know what they want to buy and how much they want to pay.

With Sydney back on lockdown, it seems that supporting your people to work from home is a sound business strategy, even if you’re not intending to support hybrid working for the long haul.

During the pandemic, keeping teams connected and productive online was high on every CIO’s agenda. Many firms learnt the hard way that their business communications infrastructure was not up to scratch and unable to cope with the demands of the overnight shift to remote working.