In the wake of the global pandemic, flexible working has become a cornerstone of the modern workplace. Long considered a nice-to-have workplace perk, in a very short space of time, WFH flexibility switched to an absolute necessity for most knowledge workers.

This month, imei reaches another significant milestone. We turn 21!

In celebrating our 21st birthday, I think it’s important to remember how far we’ve come since our days as a mobile phone service and support company. With the ongoing support of our strategic partners, vendors, and clients, we’ve grown into a full-service whole-of-business communications services provider.

Both a source of competitive advantage and a threat to the status quo, the rapid rise of smartphones in the workplace has shaped today’s world of industry and commerce. The dynamics of enterprise mobility is heralding a new era of enhanced efficiency and productivity by streamlining communication, improving data accuracy, and eliminating unnecessary paperwork, all of which saves time and associated costs.

In our COVID-adjusted economy operating in a cycle of lockdowns, supporting enterprise mobility is more critical than ever. Even out of lockdown, the popular switch to a hybrid working model creates a geographically dispersed workforce operating from different locations using their own devices.

In a digital world where customer experience is everything, the ability to meet the demands of customers for ever-shorter delivery times speed is a critical success factor.