Unified communications integrates a selection of communication channels into one platform. This enables employees to call, chat or video through one system, simplifying the communication process. The availability of such services helps workers to better connect, improving the efficiency with which they can organise conference calls, collaborations, and messaging. As we become more technologically advanced, it is essential that we find ways to further increase efficiency and productivity on our devices. imei offers unified communications as a service, which is an effective way to keep both internal and external stakeholders better connected and to move forward in the workplace.