search

Gavin Jones

Recent Posts by Gavin Jones:

Leave ISDN behind with a smooth move to SIP trunking

It should come as no surprise for any business that ISDN phone lines are being phased out. Four years ago, Telstra announced it would be exiting the ISDN network, yet they tell us there are still 2,400 businesses using around 10,000 services on this old technology for business-critical needs.

Topics: Unified Communications Connectivity Remote Working

Why managed services is the smart way to adopt UCaaS

During the pandemic, keeping teams connected and productive online was high on every CIO’s agenda. Many firms learnt the hard way that their business communications infrastructure was not up to scratch and unable to cope with the demands of the overnight shift to remote working.

Topics: Management Professional Services Remote Working

Find the right formula for WFH flexibility with UCaaS

If your company is still struggling with the right formula to support work-from-home flexibility beyond the strictures of a global pandemic, take a leaf out of Atlassian’s playbook. For this high-performing Australian business, remote working continues to be a firm fixture.

Topics: Unified Communications Professional Services Network Remote Working

Mix and match UCaaS bundles to ease hybrid workforce communication challenges


Having integrated data and platforms is just as critical as streamlined communication tools. UCaaS delivers flexibility, reliability, and security in your organisation.

Topics: Unified Communications Connectivity

7 reasons to ditch your PBX in favour of Microsoft Teams


Using Microsoft Teams as your primary telecom interface has the potential for significant cost savings, reduced complexity, enhanced security.

Topics: Unified Communications Professional Services Remote Working