In an era of digital transformation, having a strong appetite to embrace new strategies and adopt innovative technology is often the baseline for business success. With the ability to leverage new technologies such as artificial intelligence (AI) and the Internet of Things (IoT), businesses can continuously plot, learn and correct course as new data flows in. 

As the name suggests, unified communications and collaboration solutions unify channels of business communication, integrating tools for chat and messaging, VoIP and PSTN telephony, and video calls, negating the need to switch between multiple communications solutions. As unified communications tools incorporate collaboration, they support online file sharing and the ability to share screens and simultaneously edit documents enabling all your people to work together wherever they are located.

Fluid communication and collaboration are central to any thriving business and are essential elements of positive workplace culture. Fostering strong communications in the workplace helps employees build positive relationships with co-workers which in turn raises job satisfaction and ultimately employee retention.

You’ve seen the headlines: 83% of IT leaders believe the hybrid workforce is here to stay – TechRepublic; Rewriting the future of work with hybrid workplaces – PWC; The future of work is hybrid – KPMG. The global pandemic has created an appetite for more flexible work environments and greater flexibility is now considered essential.

According to a study by McKinsey, before the COVID-19 pandemic, 99% of executives expected their workforce to be on-site more than four days a week. Now most are planning to have employees on-site between one and four days each week.