As the name suggests, unified communications and collaboration solutions unify channels of business communication, integrating tools for chat and messaging, VoIP and PSTN telephony, and video calls, negating the need to switch between multiple communications solutions. As unified communications tools incorporate collaboration, they support online file sharing and the ability to share screens and simultaneously edit documents enabling all your people to work together wherever they are located.

As an active provider of managed services for communications across all three levels of government, imei attended Australia’s most important business event for ICT in government – Tech in Gov.

Towards the end of last year, many business leaders were looking to the New Year as a time for the resetting of the corporate agenda and a gradual return to a working life that resembled pre-pandemic times. Of course, the rapid rise and takeover of the Omicron variant put an end to any such thoughts, with infections and case numbers surging to an all-time high across Australia.

When you consider the costs of supporting multiple networks as opposed to implementing converged communications on a single network, converged communications gives you the potential to minimise maintenance costs while still adding new communications services as you need them.

Fluid communication and collaboration are central to any thriving business and are essential elements of positive workplace culture. Fostering strong communications in the workplace helps employees build positive relationships with co-workers which in turn raises job satisfaction and ultimately employee retention.