Dealing with an ever-increasing device population in the enterprise is a critical issue for most businesses. Managing telecoms assets and costs across the entire device lifecycle – everything from ordering and provisioning through to invoice processing and device retirement – is now more complex and challenging than ever. It’s a big job, and it’s why CFOs everywhere are paying attention to Telecom Expense Management (TEM). And it’s not just because it saves money.

Remote working has been accelerating across many different professions and industries for quite some time. The coronavirus pandemic has, however, put the practice into sharp focus. With governments pressing for all those who can work from home to work from home, the COVID-19 outbreak has fast-tracked a trial run of remote working at an unprecedented scale.

As we discussed in our recent blog, modern technology has made remote working a real and workable possibility for many more Australians. It's become invaluable today in helping to cope with the COVID-19 emergency as many are mandated to work from home (WFH).

For all businesses, timely and reliable communications within the organisation and with customers and suppliers is critical to success. However, as the demands of business communications grow ever more sophisticated, managing communications requirements becomes ever more complex, as does the communications spend.

If the concepts of artificial intelligence and augmented reality still sound like science fiction to you, the dawning of the new decade will come with a huge wake-up call.  Already, these and other new technology trends in business are being embraced by forward-thinking enterprises to transform business operations and drive competitive advantage.