In many organisations, the IT department is tasked with enterprise mobility management even though IT skills are not specifically required to manage a great many mobility tasks. Everything from creating a BYOD policy, to ordering and provisioning devices, to configuring smartphones, replacing lost or stolen devices, and managing data expenses is hardly the remit of computer science professionals.

The aged care industry has been careful in adopting technology-based solutions, citing fears about the technology usage, complexity, reliability, support and the ‘dangers of the internet’. However, these concerns and debates around disruptive business models have tended to overlook the improved outcomes technology can deliver for aged care, such as better self-direction for aged Australians accessing care services.

The majority of business in Australia have lost visibility of the identity and activity of the mobile technology operating within their organisation.