In the age of digital transformation, customer experience is everything. At one end of the value chain, customer experience drives the initial buying process on intuitive websites, video channels, and social platforms. By the time customers become visible in the sales funnel at the other end, they know what they want to buy and how much they want to pay.

As one of the biggest events in Apple's yearly calendar, its Worldwide Developers Conference, or WWDC, showcased this week a huge number of new software updates coming to iPhones, iPads and Macs, along with updates for Watch, Apple TV and iCloud. Considered by many as a sneak peek into what these devices will be able to do in the very near future, it also heralds the arrival a new iPhone and more in the spring.

imei partner GEMA cements Visionary status in Gartner Magic Quadrant for Managed Mobility Services.

In a recent news release, Macquarie Telecom announced it is abandoning Australia’s best mobile network – the Telstra network – for a new partnership with Optus to provide mobile carriage to its customers.

The rapid growth of mobility in the workplace has brought with it a whole new raft of challenges for IT teams. In most organisations, mobile security practices and regulatory compliance top this list, though there’s still some way to go before meeting best practices.