Ensuring your people can connect, communicate, and collaborate quickly and easily to get work done wherever they are, has become a fundamental business requirement. So, it’s important to have the right tools (whether cloud vs on-premise UC) for the right people, with the right size of licensing and services arrangements in place.

With so many employees forced to work from home during the COVID-19 pandemic, cloud computing has kept many of them productive. Using cloud technologies such as software-as-a-service apps like Unified-Communications-as-a-Service (UCaaS) has enabled businesses to smoothly scale up and down and support enterprise mobility. It has allowed employees to securely connect to the corporate network and collaborate using their preferred communication channels from home on their own devices.

Long touted as the future of healthcare, telemedicine is now front and centre in the face of the global COVID-19 health emergency with telehealth now being used as a key weapon to fight the spread.

The current global health emergency has changed how we all work, and made the ability to work remotely and work from home (WFH) an imperative.

The good news – amongst the gloom – is that over the last decade, advances in technology have led to the emergence of flexible workplace practices and remote working. For many employers and employees alike, it’s a significant win/win. And today, that means that moving your workforce to WFH is significantly easier and quicker.

Unified communications solutions have a big role to play in the modern workplace empowering employees to collaborate and communicate across geographies, countries and time zones.