As remote working becomes increasingly popular, it becomes crucial to effectively manage the fleet of mobile devices within your team. When a business partners with a mobile device lifecycle management service, this reduces the burden placed on IT departments, as configuration, software updates, security, procurement and disposal are all under one system. In a team where everyone is dependent on a mobile device or computer, maximising functionality and productivity is essential to business success, and this can be better achieved through mobile device management.

As the world becomes ever more connected and reliant on technology, critical talent shortages in key areas such as cybersecurity, enterprise mobility, and artificial intelligence add more strain to resource-strapped IT departments. A survey by global business consulting firm Protiviti found the ability to attract and retain top talent in a tightening market was now considered a top business risk. When IT departments need to be able to keep up with constant updates, new operating systems, and emerging threats, under resourced teams just can’t keep up.

For optimal mobile fleet management after your rollout of new mobile devices, it’s important to have a dedicated team to provide user help and support. It’s also essential to employ a framework of tools for mobility administration to give you control of the business-related applications and data living on employees devices as well as managing the devices.  

It’s a little-known fact but pesky little SIM card registration failure messages only seem to appear on your mobile phone at the most inopportune moment. Ever had one when you didn’t need to access your mobile network?

These days, having the right managed services partner for your comms network counts as calculated competitive advantage. It’s a far cry from the old notion of “one throat to choke”. This unfortunate term was used extensively across the telecoms sector and in industry parlance described a single point of contact to blame when things go wrong. But as outsourcing IT and telecoms management has become a strategic imperative, it’s decidedly old school to think of your telecommunications managed services provider in this way.