As your internal processes and systems constantly evolve to keep pace with changing market dynamics (hello ongoing supply chain challenges and the hybrid work world), we’ve streamlined our mobile management service offerings to give you more of what you need when you need it.
As a Telstra partner since 2003, imei’s managed mobility services (MMS) encompass everything from procuring devices through to decommissioning, providing the expertise and assistance to manage the entire lifecycle of your growing mobile infrastructure.
Now synced with Telstra Adaptive Mobility 2.0 and innovative Adaptive Mobility Managed Service offerings, imei’s new Mobile Management Service provides a modular approach to protecting your endpoints, applications, and company data.
Get managed mobility in a module
Our managed mobility offering now comes in three simple, flexible, and modular management tiers.
imei Connect – AMC carrier services plus imei Intelligence Dashboard
imei Lifecycle – Telstra Adaptive Mobility Managed Service device lifecycle management plus an experienced Service Delivery Manager and imei Intelligence Dashboard
imei Lifecycle Pro – Full device lifecycle management service as per imei Lifecycle with embedded Buffer Stock Management, Priority Service, and imei Professional Services Fund.
And with each of the three tiers, you can select from our distinct and popular add-ons to accommodate your unique mobility management needs. By standardising our offerings in this way, you get greater flexibility to utilise the services that you need while holding back on the others until you need them.
Fitting add-ons
In tandem with your choice of three management tiers, you can take advantage of a host of add-ons for specific service coverage. These include:
- Mobile Device Management – helps ensure mobile devices are compliant with corporate mobile policies
- Telecoms Expense Manager – helps you gain control of your telecom technology expenses and identifies ways to eliminate spend.
- Mobile Threat Management – provides an added security layer for unmanaged devices
- End User Support – enables direct access to imei support services for all your people
- Priority Service – offers enhance response times and engagement through a dedicated Service Delivery Manager
- Buffer Stock Management – ensures demand for devices can be met supply chain issues
- Hot Swap Management – reduces downtime for your staff giving them a new device while theirs is in for repair
- Extended Hours Support – provides 24x7 response to support requests
- BYOD Management – enforces corporate settings and configurations on employees’ personal devices
Whether you manage a mobile fleet with 100 devices or 10,000, our new modular managed mobility plans make sense. By outsourcing mobility management to our team of experts, you’ll maximise the value your mobile fleet delivers to yours.
Click here for more information about our new modular managed mobility offering or >Get in touch
