imei Blog

What Is CC4Teams? The Microsoft Teams Contact Centre Explained

Unified Communications • 02 June 2026

What Is CC4Teams? The Microsoft Teams Contact Centre Explained

CC4Teams is a Microsoft Teams-integrated contact centre solution that helps organisations manage voice, email, webchat...

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Transform Microsoft Teams phone system into your intelligent, managed contact centre

Unified Communications • 03 February 2026

Transform Microsoft Teams phone system into your intelligent, managed contact centre

A combination of workplace chat, video meetings, file storage, and application integration makes the Microsoft Teams...

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imei@FCON-Tech25: Fast and reliable business connectivity solutions for the construction industry

Security | Management | Unified Communications | Connectivity | IoT • 28 October 2025

imei@FCON-Tech25: Fast and reliable business connectivity solutions for the construction industry

As artificial intelligence becomes indispensable to the construction industry, fast and reliable mobile networks become...

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Learn How UCaaS Is Transforming Business Communication

Unified Communications • 18 June 2025

Learn How UCaaS Is Transforming Business Communication

In a rapidly evolving landscape shaped by hybrid work, global operations, and ongoing digital transformation, seamless...

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The Business Benefits of Adopting Unified Communications as a Service (UCaaS) Solutions

Unified Communications • 15 April 2025

The Business Benefits of Adopting Unified Communications as a Service (UCaaS) Solutions

In a world where speed and connectivity define competitive advantage, businesses can’t afford communication roadblocks....

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Soul Searching: What Do You Bring To The UC Vendor Relationship?

Unified Communications • 11 February 2025

Soul Searching: What Do You Bring To The UC Vendor Relationship?

As more businesses begin to adopt unified communications (UC) technology, it can be tempting to follow the crowd. If a...

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Use Operator Connect service for Microsoft Teams as your modern business phone system

Unified Communications | Connectivity | Network • 10 September 2024

Use Operator Connect service for Microsoft Teams as your modern business phone system

During the time of the COVID-19 pandemic, Microsoft Teams emerged as the poster child for a modern communications and...

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3 Reasons Why You Should Get (And Stay) Current

Unified Communications | Connectivity • 05 September 2024

3 Reasons Why You Should Get (And Stay) Current

Let’s face it, the days of running a business with outdated communication tools are over. Today, many organizations are...

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imei and Mitel: Resilience for when communication services cannot fail

Unified Communications | Mission Critical Communications • 09 July 2024

imei and Mitel: Resilience for when communication services cannot fail

With wild weather continuing to wreak havoc on Australia’s communications infrastructure, enterprises need to mitigate...

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Future of Collaboration: Unified Communications as a Service

Unified Communications | Network • 07 February 2024

Future of Collaboration: Unified Communications as a Service

Unified communications integrates a selection of communication channels into one platform. This enables employees to...

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imei’s whole-of-business services keep your business connected to your world

Security | Management | News | Intelligence | Unified Communications | Professional Services | Lifecycle | Network | 5G • 15 January 2024

imei’s whole-of-business services keep your business connected to your world

At a time when the pace of technological change continues to accelerate, providing ever more choice and innovative...

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Looking to High Performing Networks in 2024

Security | News | Unified Communications | Lifecycle | Network • 19 December 2023

Looking to High Performing Networks in 2024

As we head into the traditional Australian silly season and 2023 comes to a close, we look back on what was a bumper...

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