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Committed to client satisfaction

 

We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +83.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.

 

Topics: News

Strategic Approaches to Optimise Your Communications Budget Before EOFY

As the 2024-25 financial year approaches its conclusion, Australian enterprises are confronted with the ongoing challenge of effectively utilising unspent telecoms budgets. In the dynamic communications landscape of today, the strategic allocation of these funds is more critical than ever.

Topics: Telecom Expense Management

How Can You Streamline Device Allocation for Efficient Mobile Device Management?

Managing a growing fleet of mobile devices can quickly spiral into a complex, costly challenge without the right systems in place. From lost assets and mounting operational expenses to security vulnerabilities and compliance risks, businesses face numerous pitfalls when mobile device management isn’t handled strategically.

Topics: Management

How Can You Shore Up Critical Business Connectivity in High-Stakes Environments?

When it comes to enterprise network solutions, any amount of business downtime can have serious consequences. If your people can’t carry out operations and tasks as planned or make sure information reaches the right people at the right time because of business connectivity issues, dealing with lost productivity and missed revenue potential is just the tip of the iceberg.

Topics: Connectivity

imei’s breaking new ground at FCON

At a time when there’s increased pressure for construction companies to deliver projects that meet ambitious sustainability and net-zero goals, the need for digitalisation on the construction site has significantly ramped up.

Topics: Connectivity Network