In a rapidly evolving landscape shaped by hybrid work, global operations, and ongoing digital transformation, seamless communication is both a necessity and a challenge. Legacy telephony and fragmented communication tools are falling short of the demands placed on today’s agile, mobile workforce. imei UCaaS delivers a secure, unified communications platform, integrating voice, video, messaging, and collaboration. This enterprise-grade, cloud-based solution simplifies connectivity, enhances security, and scales with your business, empowering your teams to work reliably and efficiently, wherever they are.

We ask for customer feedback at every touchpoint and continue our drive to improve on our NPS score of +83.

As a service organisation, part of our client-driven culture is being committed to constantly improving the client experience. That’s why we’ve always been big believers in NPS – the Net Promoter Score. For imei, it’s a simple but powerful tool to measure ongoing client satisfaction.

As the 2024-25 financial year approaches its conclusion, Australian enterprises are confronted with the ongoing challenge of effectively utilising unspent telecoms budgets. In the dynamic communications landscape of today, the strategic allocation of these funds is more critical than ever.

Managing a growing fleet of mobile devices can quickly spiral into a complex, costly challenge without the right systems in place. From lost assets and mounting operational expenses to security vulnerabilities and compliance risks, businesses face numerous pitfalls when mobile device management isn’t handled strategically.

When it comes to enterprise network solutions, any amount of business downtime can have serious consequences. If your people can’t carry out operations and tasks as planned or make sure information reaches the right people at the right time because of business connectivity issues, dealing with lost productivity and missed revenue potential is just the tip of the iceberg.