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How to control telecom technology expenses with a telecommunications audit

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Whether it’s billing errors, out-of-term-contracts, or telecom carrier services that no longer meet your company’s needs, overspending on telecom-related expenses is widespread. If you haven’t conducted a telecommunications audit for some time, consider imei’s Expense Manager TEM solution.


When was the last time your team scrutinized your company’s telecom bills and manually audited each invoice? With mission critical mobility, unified communications, and other cloud services in place, managing an increasingly complex ecosystem of telecom-related assets and services is a significant challenge.

Yet as costs relating to voice, data, and mobile services grow significantly and with so many contracts, apps and equipment to manage, rather than assuming telecom bills are accurate, find out for sure by conducting a telecommunications audit. While this is a chore when done manually, Telecom Expense Management makes light work of it.

Telecommunication expense management (TEM) helps you gain control of your telecom technology expenses across the business while identifying ways to eliminate unnecessary spend.

 

Using multiple carriers for different services

If your company uses multiple carriers for different services, it can be difficult to match and allocate costs accurately and it’s not unusual to have duplicate subscriptions and technologies that are unused or underutilised. It’s also likely for there to be some overages and excessive charges that your organisation is paying for.

Running a telecommunications audit with TEM, identifies these anomalies, putting you in a strong position to streamline your network and eliminate the unnecessary spend, refocusing budgets on the essential technology that delivers to your needs.

 

Identifying unused or underutilised subscriptions and services

Whether it’s from using multiple carriers for different services that use different invoice formats or not having the resources to manually audit each invoice or not truly understanding the costs, managing telecom expenses with TEM can deliver significant value. As we discussed in a previous blog, using TEM can help a company:

  • Optimise telecom spending
  • Minimise revenue leakage
  • Identify process improvements
  • Minimise risk
Whitepaper: TEM

 

Gaining from telecommunications managed services

Taking a fully-managed TEM approach is the fastest way to generate savings on voice, data, and mobile services, as well as device hardware, licensing and infrastructure.

imei’s Expense Manager TEM business intelligence tool provides management and control over your current and future communication technology challenges. It also provides actionable insights to drive productivity and reduce cost. Delivering a combination of software and services, our telecommunications managed services uncover savings, identify billing errors, and help a business recover funds and credits for overcharges.

This managed solution also ensures your routine and non-critical telecom-related expense management tasks are tightly controlled. Our full-service solution provides full visibility into all telecoms-related costs and takes care of invoice processing, inventory management, resolving bill disputes with carriers and offers monthly analytics and powerful reporting, including:

  • Visualised data-driven insights for policies, profiles, and reconciliation
  • Reporting for mobile, fixed line and data
  • Multiple analysis types, including call type analysis, data usage analysis, intra-fleet and filter-based analysis
  • Ability to control access as defined by your business

With imei’s Expense Manager TEM solution, you’ll get to work with experienced and knowledgeable telecom expense professionals to optimise your company’s telecom consumption, while you can redeploy your valuable internal resources to other projects.

 

Telecommunications Managed Services

Whether it’s billing errors, out-of-term-contracts, or telecom carrier services that no longer meet your company’s needs, overspending on telecom-related expenses is widespread. If you haven’t conducted a telecommunications audit for some time, consider how imei’s Expense Manager TEM solution to audit your voice, data, and mobile services to identify billing errors single out any unauthorised or fraudulent charges and pinpoint other savings available to the business.

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Free Telecom Expense Management Whitepaper

Are you ready to tackle telecom expenses and put a plan in place to optimise them? Download our white paper TEM: Making the right call on Telecom Expense Management.

>Download white paper

 

Whitepaper: TEM

Topics: Management Intelligence Professional Services