As companies race to decentralise data centre-based architecture and replace legacy MPLS technology with more affordable broadband bandwidth, it’s important not to underestimate the complexity of such an undertaking. Any significant telecommunications systems upgrade, or greenfield implementation is inherently complex with many stakeholders involved.
Whether your project involves the installation of a new data network, the addition of new features to an existing service, or the deployment of new hardware or a software upgrade, it’s critical avoid or minimise any disruptions to your live network and existing services.
As such, telecommunications projects not only require a strong plan around deployment and go-live, but ongoing operations and maintenance as well. This can be especially challenging as these projects tend to cut across multiple core business services and teams, making project monitoring, controlling, and reporting particularly onerous and time consuming.
Skilled and experienced project manager
Based on our proven experience managing complex data network deployments over many years, we’ve found that the secret to a successful project is a highly skilled project manager.
When there’s so much at stake, it makes sense to invest in the services of a professional project manager to orchestrate every aspect of your integrated telecommunication services project. By keeping your teams on task and productive, they keep the project on time and on budget.
Why take on the stress when you can place your project in a safe pair of hands while you get on with other business priorities?
Communication outsourcing and professional services
imei’s project managers from our Professional Services team are skilled at taking control of all work in each of the stages of project planning and execution. And critically, a project manager from imei also provides one point of communication across all aspects of the project and works in tandem with your team to understand your business needs and take care of relationships with carriage providers.
This goes such a long way to minimise your team’s workload and mitigates delays brought about through incorrect ordering or not knowing how specific products best fit in your environment.
The many services an imei project manager delivers include:
- Providing one clear channel of communication and dealing with service providers on your behalf, so you avoid dealing with multiple teams
- Expertise to troubleshoot issues
- Attending calls with carriage providers and spending time following up on your behalf, giving you valuable time back in your day
- Sorting through time-consuming paperwork
- Understanding the technical emails from service providers and relaying them to you in non-technical terms
- Accelerating issue resolution by managing internal escalations with your carriage and service providers both here in Australia and offshore.
If required, your imei project manager can also be on hand to assess your telecom services billing and usage. By scrutinising voice and data services, contracts, and expense management, we can help you identify cost reduction opportunities and make recommendations for changes.
Use project managers from imei’s professional services team to take charge of your telecommunications projects and guide them to success. With our professional project managers, you can expect a deployment strategy to maximise success and with it, faster ROI.
