Today, the reliance on technology to run our business, combined with the increasing threat of cyber-attacks, viruses, power outages and natural disasters, means that every business must have a continuity plan.
The good news is, many organisations do have a plan. But, interestingly, there are many that don’t include managed mobility services as part of their plan - and this a missed opportunity, as it can be vital in keeping your business running during a crisis.When you include managed mobility as part of your business continuity plan, you take your plan to a whole new level, greatly reducing the risk of any downtime or disruption to your services.
Managed Mobility for Uninterrupted Communication
If your IT system is disrupted, a good continuity plan is the difference between staying up and running or suffering the damaging consequences of extended downtime. And while you’ve probably put a lot of thought into backups and off-site storage to protect your data and enable system recovery, it’s likely that managing your communications and mobility in a crisis is more of a second thought, yet mobile devices have exceeded desktops in accessing that critical information.
In a disaster situation, what you’ll need more than anything is reliable communication channels, access to business and other critical systems & information. In the days before mobile technology, organisations would even purchase a second, stand-by phone system, sometimes kept at an off-site location, as a back-up in case of system failure. Thankfully, this costly exercise is no longer necessary, as mobility is now a core part of almost every business - and with the right continuity plan your mobility assets can be this back-up.
Managed Mobility to Keep You Connected
A well-managed mobile fleet of devices, and careful planning, can keep everyone in your organisation connected – including during a cyber-attack, systems disruptions and in some cases even in natural disaster situations. Most importantly, if your business is using a managed mobility service, it won’t be dependent on your physical location for communications and access to critical information to resolve a crisis or keep your employees informed to make the right decisions.
Gartner reports that, “50% of Public Wi-Fi networks are non-compliant with the law; vulnerable to attack”. Imagine that an employee has been targeted for a man-in-the-middle attack on a mobile device. The hacker has uploaded a zero-day virus through a vulnerability in your systems and it has taken down your CRM, quoting, invoicing and many other systems. Your field force is offline and every minute is costing you money.
What if your continuity plan included mobile threat management and remediation that ensured failover to backup systems, and even prevented the zero-day code vulnerability upload in the first place? Do we have your attention?
Managed Mobility for Continuity
Effective enterprise mobility management will keep your team operational during an emergency. With an increasing reliance on mobility in business, and ever increasing numbers of devices, it can be a real challenge managing the growing number of mobile endpoints in-house – which is one reason why more organisations are outsourcing their mobility to a managed mobility service provider. There are numerous ways managed mobility helps your organisation function better on a day-to-day basis, but many business owners are now realising the benefits of including managed mobility in their business continuity plans too.