How today’s mobile device management is enabling tomorrow’s healthcare

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Artificial Intelligence and wearable devices are set to play an ever-increasing role in the future of healthcare. With our rapidly ageing population, chronic illness, and unsustainable healthcare costs, AI has the potential to improve the diagnosis and treatment plans of patients. At the same time, wearables are poised to become a valuable tool for generating real-time data about your patients and potentially promoting and encouraging healthy behaviour.

Optimise Communications Technologies

In terms of delivering care, forward-thinking healthcare companies are already looking to optimise their communications technologies and mobile assets to provide better patient care now and into the future. For example, healthcare providers are using mobile devices and communications technologies to enhance how they work and communicate with practitioners, staff, and patients. Using mobile technology you have the potential to elevate patient care with advances in remote patient monitoring, enabling physicians, nurses and other healthcare professionals to access important healthcare data and insights at the point-of-care, anywhere, anytime.

At the same time, providing access to confidential patient records via mobile devices also introduces risks that could result in a serious data breach. When your team uses mobile devices to create, receive, maintain, or send confidential patient information, it’s essential to have appropriate safeguards in place to reduce risks. While loss or theft of mobile devices is an obvious risk, other risks such as staff using their mobiles to access or send records over unsecured Wi-Fi networks, or accessing medical records via file sharing services are commonplace.

Mobile device management now a priority

Understandably, as mobile and communications technologies play a more critical part in the delivery of healthcare services, how you manage those devices becomes ever more important. Conducting an organisation-wide risk assessment is a critical first step, from which you can develop a risk management plan to address the mobile device security risks identified and work to eliminate or reduce them to an acceptable level.

Part of this risk management plan involves setting up robust mobile device management. With the right solution your IT team can track, locate and monitor your mobile device fleet in real time, remotely install apps, and transfer files to devices. Should you have to contend with lost or stolen devices, mobile device management empowers you to remotely lock devices and wipe data.

With this level of control, you can confidently empower staff with secure access to the right Wi-Fi and networks, allowing them to tap into the right applications and content including confidential medical patient records on the go, so they can deliver better patient care.

Healthe Care

As a case in point, Healthe Care, one of Australia’s largest corporate private hospital operators and one of the country’s largest privately-owned healthcare organisations recently worked with imei on mobile device management initiatives to streamline the management of its mobile device fleet.

Northern Sydney Local Health District

Likewise, Northern Sydney Local Health District implemented our Lifecycle and Connect solutions to improve mobile user support times and gain better visibility across its mobile device fleet.

Hunter New England Health

Of course, while optimising mobile device management is essential for any modern healthcare provider, your communication technology backbone is equally critical. We recently helped Hunter New England Health realise significant cost savings by modernising their communications technologies while improving Wi-Fi coverage across.

Twilight Aged Care

In addition, we helped Twilight Aged Care improve the reliability and speed of its network providing better Wi-Fi coverage for carers and residents by deploying a MLPS enabled Private WAN and LAN networking infrastructure.

Delivering the best patient care into the future

Already, patients expect access to healthcare that is as responsive and flexible as online shopping on their mobile devices. To meet these expectations, empower healthcare workers, and manage mobile data security to comply with both Australian and international regulations, optimising mobile and communication technologies is a deft move. With the right technologies in place, you have the potential to increase efficiency and deliver healthcare services that are more in line with what patients want and need.

Reduce the cost of managing your mobile endpoint fleet

Draw on imei's experience in managing large mobile endpoint fleets – phones, tablets and mobile devices – and free up your time to focus on delivering tomorrow’s health services.

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Topics: Security Healthcare