It’s a hypothetical, but it might happen, and then what? (Hint: an imei Managed Mobile Service saves the day).
Let’s imagine for a second that after a business event, in a taxi ride home, an executive has their mobile phone fall out of a pocket. Arriving home and routinely going to plug the phone onto charge as always, discovers that the phone is not with them…
Of course, you may think this will never happen to you, but let’s just say it does, hypothetically.
Can we still get things done without our mobile phones?
These days, the mobile phone is much more than a device to make phone calls with. We all know that much. Texting and messaging, obviously.
Address book and phone numbers? Totally. Who has more then 3 numbers committed to memory, and why would you? Calendar, diary and scheduling? Yes.
How about payment systems? Yes. Identification? Yes, at least in some states a digital driver licence is legal ID. Medicare card? Yep. Work email? Banking apps? Membership cards? Maps? Tickets to events? Thousands of photos? Wordle? Language Apps? News apps? Yeah.
How about Multi-Factor Authenticator apps? Yes! And now you can’t get into work email, ERP business apps, bank accounts, even some regular consumer websites. And in light of recent data breaches, use of MFA is only going to get tighter.
In short: we have EVERYTHING on the mobile device we carry around. To the point where some people don’t even carry a wallet with cash, ID and credit cards (!). No need.
The phone is secure, but how do I get on with my day?
Huge strides have been made in keeping the information secure. That’s not an issue: encrypted on the phone, protected by biometric security – face ID or fingerprint. Able to be remotely wiped. All good.
But – what does the user need to do to get back to ‘normal’ and be productive?
An imei Managed Mobile Service, besides keeping the entire mobile fleet connected and optimised, provides peace of mind:
- imei's Managed Mobile Service can include 24x7 Lost and Stolen Support
- imei’s Sydney-based contact centre is available to support the end-user, (including out-of-hours support, if that service option is selected).
- devices are managed using an MDM which secures the device, can locate it and if necessary can remotely wipe sensitive information.
- imei’s service can also include ‘Buffer Stock’ and ‘Hot Swap’ options that will have a replacement device configured and ready to use in the user’s hands within 24 hours – getting them connected, up and running, and productive quickly.
In this (hypothetical) case, with imei’s help, the executive had their phone back by the afternoon of the following day.
For the equivalent of the cost of a coffee per month, imei’s Managed Mobile Service gives peace of mind and keeps your people connected to their world.
And, as we approach the end-of-year celebration season, it may be a good time to secure your executives’ digital lifeline.
