It’s hard to overstate the importance of well-managed IT and telecom services to the ongoing success of any enterprise. Everything from your internet connection to mobile phones and landlines, PBX networks, to security systems and cameras, play a vital role in linking your organisation to your customers and partners, and your staff to each other.

As the 2024-25 financial year approaches its conclusion, Australian enterprises are confronted with the ongoing challenge of effectively utilising unspent telecoms budgets. In the dynamic communications landscape of today, the strategic allocation of these funds is more critical than ever.

imei’s commitment to improving customer experience is constant and evident in our consistent rating of NPS +83 Bain Certified Net Promoter Score®. It’s also an ongoing journey. Recognising the growing trend for customers to want self-service options that prioritise efficiency and convenience, we’ve launched iControl.

Managing telecom expenses efficiently is crucial for financial stability and operational efficiency. Telecom Expense Management (TEM) solutions help businesses track, monitor and optimise telecom costs, ensuring cost control and maximising operational efficiency. By leveraging automated reporting, proactive cost analysis and expert support, businesses can prevent billing discrepancies, identify savings and improve overall financial oversight. In today's competitive environment, keeping telecom expenses in check is more important than ever to maintain profitability and drive growth.

As corporate telecoms environments become more complex with mobile and unified communications as well as 5G and SD-WAN deployments, effectively managing telecom expenses is a key component of competitive advantage. Taking a strategic view to optimise wireless, voice, and data services with Telecom Expense Management (TEM), companies can better control the costs and performance of the telecoms environment.