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Why managed services is the smart way to adopt UCaaS

During the pandemic, keeping teams connected and productive online was high on every CIO’s agenda. Many firms learnt the hard way that their business communications infrastructure was not up to scratch and unable to cope with the demands of the overnight shift to remote working.

Topics: Management Professional Services Remote Working

Find the right formula for WFH flexibility with UCaaS

If your company is still struggling with the right formula to support work-from-home flexibility beyond the strictures of a global pandemic, take a leaf out of Atlassian’s playbook. For this high-performing Australian business, remote working continues to be a firm fixture.

Topics: Unified Communications Professional Services Network Remote Working

7 reasons to ditch your PBX in favour of Microsoft Teams


Using Microsoft Teams as your primary telecom interface has the potential for significant cost savings, reduced complexity, enhanced security.

Topics: Unified Communications Professional Services Remote Working

Working from home the new normal for some

As we said in our article at the end of June, love it or hate it, remote working is here to stay. The coronavirus pandemic has acted as a catalyst rapidly forcing many companies to embrace a work-from-home model. With no miracle cure for COVID-19 on the near horizon, for many employees, working from home is likely to be the new standard.

Topics: Management Unified Communications Connectivity Remote Working

What is UCaaS, how it works, and why it’s the right time to adopt this technology

With so many employees forced to work from home during the COVID-19 pandemic, cloud computing has kept many of them productive. Using cloud technologies such as software-as-a-service apps like Unified-Communications-as-a-Service (UCaaS) has enabled businesses to smoothly scale up and down and support enterprise mobility. It has allowed employees to securely connect to the corporate network and collaborate using their preferred communication channels from home on their own devices.

Topics: Unified Communications Remote Working