According to a study by McKinsey, before the COVID-19 pandemic, 99% of executives expected their workforce to be on-site more than four days a week. Now most are planning to have employees on-site between one and four days each week.

Back in the day – around about ten years ago – bring your own device or BYOD represented a bold move reflecting the new relationship technology played in people’s work and personal lives and the shift to a more mobile and always on work culture. Led by employee demand for the same level of technology performance at work as they enjoy at home, companies began to figure out how to allow employees’ smartphones, tablets, and laptop devices to access corporate networks while ensuring the infrastructure remains secure.

Both a source of competitive advantage and a threat to the status quo, the rapid rise of smartphones in the workplace has shaped today’s world of industry and commerce. The dynamics of enterprise mobility is heralding a new era of enhanced efficiency and productivity by streamlining communication, improving data accuracy, and eliminating unnecessary paperwork, all of which saves time and associated costs.

In a digital world where customer experience is everything, the ability to meet the demands of customers for ever-shorter delivery times speed is a critical success factor.

It should come as no surprise for any business that ISDN phone lines are being phased out. Four years ago, Telstra announced it would be exiting the ISDN network, yet they tell us there are still 2,400 businesses using around 10,000 services on this old technology for business-critical needs.