With 25 years at the helm, Tim Fussell transformed a mobile phone service and support company into a leading enterprise mobility and communications services provider. But this was no solo voyage. Through rough seas and becalmed waters alike, imei’s dedicated executive team has worked in harmony, helping the company seize opportunities and respond to market challenges.
Working as one, the team has helped shape imei’s success and recognition at the vanguard of enterprise mobility management, unified communications, and data networks.

Read on to find out more about the people behind imei’s success story.
Tim Fussell is the Founder and Chief Executive Officer, establishing the company in November 2000 and continuing to drive imei’s vision, purpose and strategic direction. He’s highly active in promoting imei’s thought leadership, publishing inciteful articles on everything from business connectivity to IoT security challenges, UCaaS transformations, security, and managed services.
As the Chief Information Security Officer (CISO) for imei, Kieran Kirkpatrick is responsible for safeguarding the organisation’s digital assets, ensuring regulatory compliance, and leading strategic initiatives to advance cybersecurity across the business. With a tenure spanning 20 years, Kieran’s blogs serve to highlight his proven experience and expertise in the mobile technology ecosystem.
Gavin Jones is the Executive Director – Strategic Markets and Innovation, driving complementary and new technologies to market and broadening imei’s offerings to our customers, previously having founded and grown BTAS Pty Ltd, a leading integrator of communications systems, infrastructure and connectivity. As a passionate exponent of UCaaS, Gavin’s blogs provide critical insight into the future of business communications.
Angelo Lo Certo is Chief Marketing and Strategy Officer. With a background in improving business outcomes through applied technologies, he works closely with technology vendors to champion the creation of specialised services. Angelo blogs on key industry themes and trends.
Simon Hecquet is the Sales Director, leading the Sales Teams to grow the business through a range of intelligent connectivity solutions and support. With a strong understanding of complex enterprises, Simon focuses on building successful partnerships with customers and channel partners alike.
As Chief Financial Officer, Vivien Goh provides strategic leadership in financial governance, overseeing statutory reporting, accounting operations, and tax compliance. A CPA with more than 30 years’ experience in financial accounting, Vivien’s deep expertise and commitment to excellence strengthen imei’s finance team and supports sustainable growth across the business.
Emanuela Wasinski is Head of Talent & Executive Services, responsible for attracting and recruiting talent, as well as managing induction and training with a focus on imei’s core values and operating principles. In her role as QC manger, Emanuela monitors performance to KPIs and SLAs and ensures imei’s world class NPS score is maintained. Emanuela is also responsible for the presentation of imei’s headquarters facility.
Kim James is Director of Customer Success and Supply Chain with a career in customer service, team empowerment and operational efficiency, spanning more than 30 years. She is the newest member of imei’s executive team.
FIND OUT MORE ABOUT OUR EXEC TEAM HERE