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How to Reduce Telecom Costs in 2026

Your telecommunications bill arrives each month with charges that seem to multiply on their own. Between mobile plans, unified communications platforms, data services, and network infrastructure, communication expenses have become one of the largest line items in your IT budget. Understanding where your money goes, and how to reclaim control, is the first step toward meaningful cost savings.

Topics: Telecom Expense Management

How Do Managed IT Services Improve Cybersecurity for Mobile Workforces?

Managed IT services strengthen cybersecurity for mobile workforces by securing devices, monitoring threats, enforcing policies, and protecting data across laptops, tablets and smartphones. This Q&A guide explains how imei managed IT services reduce risk, prevent breaches, support remote teams, and ensure organisations maintain strong, consistent security across their entire mobile fleet.

Topics: Security Management

How to Evaluate Enterprise MDM Providers in 2026

Selecting the right mobile device management (MDM) provider is one of the most consequential decisions your IT team will make this year. With remote and hybrid work now standard across Australia, the devices your employees carry are no longer just communication tools, they're gateways to your most critical business systems. imei helps organisations cut through MDM complexity with managed enterprise mobility services that cover the entire device lifecycle. This guide walks you through the exact criteria, questions, and evaluation framework you need to shortlist enterprise-ready MDM providers with confidence.

Topics: Management

What Is CC4Teams? The Microsoft Teams Contact Centre Explained

CC4Teams is a Microsoft Teams-integrated contact centre solution that helps organisations manage voice, email, webchat and WhatsApp conversations in one platform. Delivered by imei, it is designed to improve call routing, agent productivity, reporting, and customer experience without requiring teams to switch between separate communications tools.

Topics: Unified Communications

Strategic Advantage from Technology Expense Management in 2026

Technology expense management gives organisations better control over telecom costs, usage, contracts, and risk. In 2026, it matters more because mobile usage, compliance pressure, and complex ICT environments make telecom spend harder to forecast and optimise. For mid-tier businesses, a managed TEM approach can reduce waste, improve visibility, and support better planning.

Topics: Telecom Expense Management

Mobile Data Security Central to Healthcare Recordkeeping Transformation

A major transformation is coming to NSW Health’s recordkeeping in the form of the Single Digital Patient Record (SDPR). As the largest transformation in Australian healthcare history, it involves a massive shift from a fragmented and disconnected databases to a single, unified electronic medical record.

Topics: Security Healthcare

Don’t operate with a false sense of security: Book an EMM solution health check

 

AI is reshaping the cybersecurity landscape, with security threats now coming at us thick and fast, and the reported cost of cybercrime for businesses rising sharply according to last year’s Australian Cyber Security Centre report.

Topics: Management Intelligence

Gold standard business connectivity for mission critical environments

The crew of NASA’s Artemis II mission triumphantly arrived back on Earth on Saturday, having successfully navigated the darkness of space to orbit the Moon, going further than any man or woman before them. En route, a trove of spectacular images has been beamed back to Earth and duly released by NASA. For all but 46 minutes of the 10-day voyage, constant connectivity with mission control in Houston, Texas, meant that voices, assurances, and access to critical data were in ready supply to the astronauts.

Topics: Connectivity Mission Critical Communications

Enterprise mobility: You won’t believe what customers are saying about imei 360

Since we launched imei 360, as our one-stop-shop for enterprise mobility management, insights, ordering, and reporting, our customers have been raving about the convenience it delivers. What’s not to love about having a 360-degree field of view for managing everything in your imei mobile ecosystem and supporting strategic decision-making at your fingertips?

Topics: Management