When considering Mobile IT, companies will be faced with the choice of building their own system or outsourcing their mobility solutions.
The adoption of ‘Doing It Yourself’ (DIY) solutions is challenging conventional approaches to outsourcing and cost containment. However, DIY solutions can be detrimental to corporate success, as they are difficult to get right, run the risk of high-cost overruns, and are often resource intensive for an already stretched IT department. This is because the journey with DIY is often underestimated, with the assumption that the in-house IT team possesses the required expertise to design, build, integrate and support a complex mobile technology eco-system. On the other hand, Mobility Managed Services simplifies the complexity and provides a framework for companies to protect their data and assets, helping increase corporate longevity and success.
Three critical challenges for businesses opting to DIY:
1. Cost: One of the primary drivers of DIY mobile IT is cost. DIY implemented Mobile IT solutions can leave companies with ongoing maintenance, continual set-up tasks taking valuable resources away from their “day job”. The causal assumption is businesses thinking they will reduce their overall spend by doing it themselves, but in the end, they often spend more than they would on Mobility Managed Services and receive far fewer benefits. In a recent study conducted by Tech Research Asia (What’s important for Australian companies & Enterprise Mobility in 2016) CIO’s reported that the issues in implementing change often outweighed the benefits. Therefore, companies did need third-party help deploying mobility solutions, in fact 92% looked to their partners to deploy to ensure success and avoid potential cost blowout.
2. Security: The most significant concern for Do It Yourself IT is security. Mobile IT comes with its own set of security risks, and the evolution of business has seen mobility as enabling workforce productivity and overall profitability – but also an avenue for internal and external cyber-attacks. With the right MMS solution, mobile security can be maintained automatically allowing in-house IT to focus on workforce productivity, rather than dealing with remediation and the impact of Cyber attacks and security breeches.
3. Agility: DIY solutions are often built to manage current issues, rather than address market innovations. The resulting market lag leads to poor customer/employee experience, frustration and potential cost blow-outs. Mobility Management Services seek proactively to understand a business’s goals, what is required to achieve them, keep up with their competition, and improve end-user experiences.
Not only does outsourced mobility align service requirements with corporate need, but it provides the tools and expert agility required to maintain pace with the current market.
MMS solutions businesses better understand consumer and competitor behaviour, saving time and money for companies by providing comprehensive data for actionable strategies and success.
Outsourcing allows businesses to focus on the things that matter to them; providing the opportunity to grow their success and reduce stress rather than manage, monitor, and maintain their internally built IT. On top of this, MMS solutions increase quality by providing companies with the expert tools required for growth and, in the long run, are more cost-effective than a DIY solution.
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Talk to imei to better understand how a Mobility Managed Service provides the intelligence, security and management to improve your bottom line results.
*Tech Research Asia, What’s important for Australian companies & Enterprise Mobility, 2016